FAQ

Creating an account is straightforward: provide your email, create a secure password, and supply basic personal details. You’ll typically need to confirm your email before deposits are permitted. Use a strong, unique password and avoid reusing credentials from other sites. If you register using a crypto-funded account, some verification steps may still be required later to meet anti-money-laundering rules. If you run into issues during sign-up, open live chat for immediate guidance.

WSM Casino’s headline welcome offer is a 200% match up to $25,000 and usually includes free spins and free bets. Wagering requirements are important: for standard welcome funds the rollover is 60x for deposits up to $10,000 and rises to 75x for amounts above that threshold. Free-spin winnings may carry separate playthroughs (for example, 35x). Bonus funds and wagering must generally be cleared within 14 days, and the promotion often must be claimed within 7 days of registration. Always check the specific promotion’s T&Cs before depositing, since contribution rates vary by game (slots typically count 100%, while live games and some bets may count less).

WSM Casino has offered no-deposit free spin codes in the past; promotional availability changes frequently. The code VIPGRINDERS has been used to grant a boosted welcome package (including free spins) in previous campaigns, but codes can expire or be limited by country. If you see a no-deposit code advertised, verify the expiry, any minimum-play or wagering rules, and the eligible games. If a code doesn’t work at checkout, contact support for clarification.

WSM Casino supports a wide range of cryptocurrencies: Bitcoin Cash (BCH), Bitcoin (BTC), Cardano (ADA), Dogecoin (DOGE), Ethereum (ETH), Litecoin (LTC), Ripple (XRP), Tether (USDT), and Tron (TRX). Reported fiat and crypto currencies accepted include Bitcoin, Bitcoin Cash, Dogecoin, Ethereum, Litecoin, and Tether. Processing times and limits depend on the method: crypto deposits and withdrawals are typically faster than card or bank transfers. Minimum deposit requirements vary by promotion and by payment method—welcome offers may require a minimum qualifying deposit. If you need details on fees or limits for your country, support can confirm them.

Deposits via supported cryptocurrencies are usually near-instant after blockchain confirmations. Fiat card or bank transfers depend on the provider and can take from minutes to several business days. Withdrawals require an approved KYC status; once verified, crypto withdrawals often process within hours to a day, while card or bank withdrawals can take 2–7 business days. Large withdrawals may require additional checks and longer processing times. If a withdrawal seems delayed, open live chat for a status update.

KYC typically requires government-issued ID (passport, driver’s license), proof of address (utility bill or bank statement dated within the last three months), and in some cases a selfie or video verification. Submit clear, color scans or photos and make sure document edges are visible. Respond promptly to any follow-up requests; early verification before a large withdrawal will speed up cashouts. Typical review times vary from a few hours to a few days depending on volume.

WSM Casino carries titles from many well-known studios, including Evolution Gaming, NetEnt, Pragmatic Play, Betsoft, Big Time Gaming, Red Tiger, ELK Studios, Relax Gaming, and others. That mix covers online slots, table games, live dealer tables, and game shows. Slots typically contribute fully toward wagering requirements, while live dealer and some table games may contribute less. For provider-specific collections, check the casino lobby or our detailed review.

Licensing information can change, so always confirm the current regulator on WSM Casino’s website footer and in the terms and conditions. Legitimate casinos display the issuing authority, license number, and sometimes links to the regulator’s registry. If you need verification, support can point you to the exact license details and the regulator’s public record.

WSM Casino uses industry-standard encryption to protect transactions and account data; secure storage and transmission practices are typical for reputable operators. For additional safety, enable any available account protections, use strong passwords, and keep contact details current. Crypto users benefit from blockchain traceability, but account-level KYC is still used to comply with regulations and to protect players.

If a game freezes, displays errors, or stops crediting bets correctly, take screenshots and note the game name, time, and bet details. Immediately contact live chat and provide the evidence; support will escalate to technical teams and providers. Do not try to resolve errors by reloading heavily while wagers are open—preserve logs and request guidance. If a malfunction leads to a disputed outcome, the casino’s terms and the game provider’s rules usually determine the resolution.

Each game type contributes differently to wagering requirements. Slots commonly count 100% toward playthroughs. Live dealer games, bets, and some table games often count at reduced rates (for example, 50% or 10%), and prohibited wagers (blackjack strategies, hedging) may be excluded. Contribution tables are published in the bonus terms. If you’re planning to meet a high rollover quickly, prioritize eligible slots that count fully and track your remaining requirement in your account.

WSM Casino provides self-exclusion, deposit limits, loss limits, session reminders, and reality checks in line with good-practice standards. You can set daily, weekly, or monthly deposit limits and request temporary or permanent account closure if needed. If you suspect gambling is becoming a problem, reach out to support for immediate account controls and consult professional organizations in your region for counselling and help.